Direct Booking Coordinator

Basic Annual Salary: £22,000 + (£6,000 bonus scheme)

Hours: 40 per week, 9am - 5pm Monday

Holiday: 20 days plus 8 bank holidays

Location: ITAE Group- The Hub, High Street, Tamworth, Midlands

About the role

We are seeking to appoint a Direct Bookings Coordinator as we expand our team offering events to schools and colleges UK wide. You will promote and liaise with school contacts to organise events, promote the event programme and the value it has on student learning. You will help secure, source and distribute grant funding to schools managing the booking process completely.


About you

You will be be smart and well presented and have a good telephone manner, you will pay attention to detail being confident, numerate and literate. You will be thorougher in keeping accurate and up to date records. You will be able to work independently and use your initiate to solve problems. You will be resilient and a team player when it comes to achieving wider company goals and ambitions. You will have an experience at producing contracts and raising invoices, building a school database and managing clients.

Essential requirements

Have experience in keeping records up to date and using packages such as Excel, Word and preferably a financial package.

A good sickness/absence recording previous role

A good telephone manner and able to construct emails appropriately

Able to manage your own diary as well as others


How to apply 

Send an up to date CV with a covering letter (no more than one side of A4) outlining why you are applying and giving specific examples in your current or past employment as per below:

Your covering letter should be presented as below:

  • An opening paragraph outlining why you are applying for the role and give examples of where in other roles you have kept accurate records and used packages including Word, Excel and a financial software.

  • A paragraph that clearly shows an understanding of the exams taken by students in the 14-19 age bracket and how this is structured in schools.

Please note that 'CV only' applications made without covering letters will not be considered. 

Completed applications should be emailed to before midday on 20th April 2019

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The ITAE Group operates a strict no refund or transfer policy on all tickets once purchased. Occasionally the ITAE Group may offer a refund to guests should the event be cancelled or postponed due to circumstances beyond our control. As per your consumer rights, you are entitled to a refund of the face value or any tickets purchased in associated with the event that that been cancelled or postponed. Should an event be affected by a cancellation or postponement, you will be notified by email using the email address inputted during the transaction. Please note, it is your responsibility to enter an accurate email address and ensure your mail box settings are updated to receive ITAE Group email correspondence. We advise you to monitor your general mailbox as well as spam and junk folders on a regular basis. You will have 7 days from the date of the email to contact our guest experience team using the online process as set out in our correspondence. Please note that refund request can take 14 days to be processed and 14 days to be credited back into your account. Booking fees are non refundable unless covered by the optional booking fee protection.