Information about GDPR compliance

You may be aware that the law has changed around the handling and storing of your data. The ITAE Group is a data controller and does process and store personal data.

 

Your personal data is kept secure with us and will have been collected from one of the following sources:

  • Advertised online as a named contact at an educational institution

  • Advertised online as a personal contact for a particular course or area of curriculum within an educational institution

  • You booked an event at an institution within the last 5 years

  • You have attended an event operated by the ITAE Group in the past 5 years

  • You have given your details to us at a careers fair or other public event

  • You are a nominated person within an institution that we require contact with for the arrangement, delivery and follow up of an event.

 

In the above instances you may be contacted by a member of the ITAE Group team personally. We do not use automated mailing lists or pass individual data outside of the ITAE Group. As professionals we may have identified you as a person of significant responsibility within an organisation that leads in an area that may mean we believe you have a legitimate interest in our services. We may contact you via a publicly advertised email address, or an email address you have previously engaged with us on, we may also attempt to contact you by phone or post, again by details publicly advertised. We store contacts so that we can identify who we have and haven't contacted to ensure that nobody is contacted twice about the same project.

At any point you are able to request us to forget or remove you from our email storage system. If you'd like to remove yourself from our records in their entirety please email: Liam.giles@itaegroup.co.uk who will process this request.

If you're happy with how things are and are happy for us to check in with you every now and again, then you don't need to do anything.  We don't operate mailing lists so there's no unsubscribe buttons, accounts or passwords.

If you've previously worked with us and do not wish to hear from us again, please send an email to Liam.giles@itaegroup.co.uk expressing you wish to no longer be contacted and we'll remove you from our lists.

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Registered Office: ITAE Group, Unit 6, Roman Park, Tame Valley Industrial Estate, Wilnecote, Tamworth, B77 5DQ.  DEFRA Registered and approved for the use of Animal-By-Products for educational purposes. Click here for our: PRIVACY POLICY and TERMS AND CONDITIONS

Copyright 2018. All rights reserved.

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Should the ITAE Group postpone or cancel an event then you are entitled to a refund in full providing that you respond to email correspondence in writing within 7 days of the email being sent. To communicate the postponed event a traced email will be sent to the email address used to purchase the ticket(s) outlining: the reason for postponement, the rearranged date and/or the alternative location. Failure to respond or reply in writing to this email will result in assumed consent to transfer all tickets associated with that email address to the alternative event date and location. The ITAE Group operates a strict no refunds policy on all tickets purchased.