Announcement for Belfast ticket holders

May 11, 2017

 

 

Many guests may be aware that Samuel Piri our lead anatomist sustained 2 fractures to the bones of his foot. In particular the cuboid bone and the 5th metatarsal. The metatarsal fracture was in the area of the bone known as the metaphysis, this area is avascular meaning there are few blood vessels to aid in the growth of new bone, and in many cases results in non-union.

 

Following a follow up X-Ray it has been decided that Samuel will have the bone pinned surgically, to ensure the bone achieves full union in the correct orientation. This procedure has been scheduled for 19th May 2017, with this in mind it will have a significant impact on the logistical arrangements regarding the Anatomy Lab LIVE show affecting the Belfast event.

 

All ticket holders have been sent an email explaining the event has been postponed. A full refund has been processed and will reach all ticket holders within the next 7-10 working days. All ticket holders will receive an email 7 days before the new Belfast date is announced allowing advanced ticket purchases before the date goes live.

 

We anticipate announcing a new date in June, with the event being scheduled for later in the summer. As this date is a reschedule, the main show branding will continue to feature Liverpool as the last show on this tour, however Belfast will occur after the Liverpool event.

 

We understand the disappointment this may cause and will endeavour to get the Northern Ireland show published and live as soon as possible.

 

Please accept our sincerest apologies for any inconvenience this may cause. 

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The ITAE Group operates a strict no refund or transfer policy on all tickets once purchased. Occasionally the ITAE Group may offer a refund to guests should the event be cancelled or postponed due to circumstances beyond our control. As per your consumer rights, you are entitled to a refund of the face value or any tickets purchased in associated with the event that that been cancelled or postponed. Should an event be affected by a cancellation or postponement, you will be notified by email using the email address inputted during the transaction. Please note, it is your responsibility to enter an accurate email address and ensure your mail box settings are updated to receive ITAE Group email correspondence. We advise you to monitor your general mailbox as well as spam and junk folders on a regular basis. You will have 7 days from the date of the email to contact our guest experience team using the online process as set out in our correspondence. Please note that refund request can take 14 days to be processed and 14 days to be credited back into your account. Booking fees are non refundable unless covered by the optional booking fee protection.